Chasing Classic Guitars

Shop PoliciesRETURN POLICY Second-hand & Vintage items Return within 1 day of delivery.Restocking fee: 15% GENERAL TERMS Items must be returned in their original, as-dispatched condition, with all packaging and no signs of use. The buyer is responsible for all return postage costs, unless the item was not received as described. SPECIAL CONDITIONSThese terms supersede all previous agreements. TERMS & CONDITIONS Please take time to read our Terms and Conditions (T&C’s) carefully before you start to use our web-shop, as these will apply to the use of our web-shop, for purchases of products, goods, items or services from Chasing Classic Guitars ('CCG'). We recommend that you print a copy of these T&C’s for future reference. By purchasing online, or offline from 'CCG' you are entering into and agreeing to the following contractual agreement, also known as our ‘Terms and Conditions’ (T&C’s). Note that these T&C’s may also hereby be referred to as ‘this contract’, ‘document’, ‘agreement’, ‘terms of use’ or ‘terms’ below.By using our web-shop and/or purchasing our products, goods, items or services, you confirm that you accept these T&C’s in full and that you agree to comply with them at all times. If you do not agree to these ‘terms of use’, you must not use our web-shop or purchase our products, goods, items or services. If you do not understand these T&C’s please contact us directly for us to assist you.PRODUCT DESCRIPTION 'CCG' shall use its best endeavors to describe all products, goods, items and services as fully as possible, to the best of its knowledge, providing but not limited to: (i) as much history, (ii) age and detail as is known at that time, (iii) a full description of any discernible attributes, defects or faults. with high-quality photographs that presents each product, item, goods or service, as accurately as possible. It is the buyer’s responsibility to carefully review all photographs and images provided by 'CCG' as they form part of the description. Buyer can request additional photographs and images to ensure the condition and presentation of their selected product, item, goods or service is satisfactory for their personal requirements before finalising their purchase and making payment. All sales are final, with returns at the discretion of 'CCG', with a 15% restocking charge deducted from the refund amount. Buyer shall return the item at their expense in the original packaging and fully insure the item for the purchase amount both loss and damage.CARE FOR YOUR INSTRUMENT 'CCG' recommends that you always keep your valuable instrument in a case when transporting or storing it.No environmental condition can do more damage to your vintage instrument than low relative humidity (RH). Many areas of the world experience naturally low humidity all year long. However, low RH levels accompany the onset of winter, mostly due to the effects of artificially heating our homes and buildings. The colder months wreak havoc on guitars made of solid wood. As the weather turns wet and temperatures fall, there is a natural tendency to crank up indoor heating units. Unfortunately, what many don’t realise is that heating a room forces the relative humidity down to a level that poses a real threat to vintage guitars by literally drying them out. The bottom line regarding dryness is that if your guitar is not kept within a comfortable range of 45-55 percent relative humidity, it will be in danger of cracking. OEM’s and 'CCG' strongly recommend the use of a guitar humidifier, along with a digital hygrometer to accurately measure the humidity level where you store your guitar. The good news is that your vintage guitar can be protected from many environmental changes simply by storing it in its case, which will help protect the guitar and slow down the ravages of low humidity. If it does become too dry, both its moisture content and its shape can be restored by exposing it to humidity. Localised changes in humidity that can have a direct or indirect, effect on the wood combinations used in the manufacture of the guitar both cosmetically and structurally is not considered by the ‘OEM’ or 'CCG' as a defect of the instrument.Perspiration can damage the finish on your vintage instrument. Always wipe down your vintage instrument after playing or before storing with a clean soft cloth. Polishing with a high quality instrument cleaner/polish or a good quality carnauba wax will prolong the durability of the factory applied finish.All 'CCG' instruments are professionally setup to the Original Equipment Manufacturer (‘OEM’) published recommended string height (action) to ensure the ‘OEM's’ optimum playability setting for that instrument. Instruments maybe subject to environmental changes during transit, which may result in the string action requiring adjustment to return the instrument to the ‘OEM’ specification. This is not considered by the ‘OEM’ and 'CCG' as a defect of the instrument,On occasion, lower than the ‘OEM’ manufactures stand